Frequently Asked Questions

  • I understand you provide rentals and floral design, do we have to use both?

    As much as we would love to create your entire event, you can hire us for just rentals or just floral design.

  • What is your minimum order requirement?

    We have a $2,500 floral minimum for orders that are delivered, $1000 for customer pick up.

    A $1500 minimum for corporate events.

    A $1500 minimum for delivery of rentals only and $500 minimum of rentals for customer pick up.

    *Our furniture is not available for customer pick up.

  • Do you have a delivery fee? and why?

    Yes, we do have a crew that delivers, set up and even stays through your ceremony to move pieces over for you. Our fee is 17% of the total because every wedding is different.

    This fee is not built into the price of your arrangements. The price of the arrangements include cost of flowers, vessels and labor on the actual piece.  The delivery fee is for the actual day of set up. This includes the cost of labor for the day (2 or more employees) and transportation (vehicle and  fuel) for set up, transfers and pick up.

  • Can I come to your warehouse to look around?

    Yes! We love to show off our finds. You will just need to call or email for an appointment.

  • Can I pick up an order from your warehouse?

    YES! We welcome Will Call/Pick Up orders with an order minimum of $500 for Rentals and $1000 for Floral.

    *Unfortunately, we do not allow furniture pick up.

  • Am I responsible for items that are stolen or damaged at my event?

    Unfortunately, Yes. We require a credit card for loss or damage, and if items are not returned or returned damaged, you will be charged for either the repair or replacement of the item. Loss or damage doesn’t happen often, but we understand things happen.

  • Do you rent things by the hour?

    We rent things by the day or longer.

  • Do you travel outside the Ventura/Los Angeles County Area?

    Absolutely, We love to travel. We have a minimum of $5000.

  • I am ready to move forward how do I reserve the date?

    First of all- YAY! Secondly, For florals there is a $500 deposit to hold the date and we will send you a contract. For Rentals, we will send you a contract and 50% is due at signing.

  • Do you do a mock up of our centerpiece?

    Yes, we will create one complementary sample centerpiece. If there are other pieces you would like to see, we are happy to make them for the quoted price.

  • How many weddings do you do in a day?

    We do up to 2 weddings in a day. We have a very experienced large staff that will fulfill the design Jennifer & Team has created for you.  We are a close knit team who have worked together for years. We spend days going over your event and creating your pieces. Our designers follow through with the vision on your big day and set everything up.